Shipping Policy

Effective Date: July 7, 2025

This Shipping Policy outlines how and when your order will be processed, shipped, and delivered by Shadow Man Automations, LLC. By placing an order through our website at www.shadowmanautomations.com, you agree to the terms below.

Order Processing

Processing Time: Orders are processed within 2–3 business days (Monday through Friday, excluding holidays).
Orders placed after 2:00 PM Eastern Time may be processed the next business day.
Please allow for extended processing on large orders (50+ devices)
You will receive an order confirmation email and a separate email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer the following shipping options:

Domestic Shipping (United States)

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days (additional cost)
Express Shipping: 1–2 business days (based on availability and carrier)

Shipping times are estimates and may vary depending on your location and chosen carrier.

International Shipping

We currently ship to select countries outside the U.S.
Delivery Times: 7–21 business days, depending on the destination.
Customs & Duties: International customers are responsible for any customs fees, import duties, or taxes imposed by their local government.

Shipping Rates

Shipping costs are calculated at checkout based on your location, shipping method, and order weight. Occasionally, we may offer free or discounted shipping promotions.

Tracking & Delivery

All orders include a tracking number sent via email once shipped.
Shadow Man Automations, LLC is not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
If your tracking shows the item as delivered but you did not receive it, please contact the carrier first, then notify us for assistance.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the item and packaging.
If your order is lost in transit, we will work with the carrier to locate it or arrange a replacement if necessary.

Incorrect Shipping Information

Please ensure your shipping address is accurate at the time of purchase. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions about your order or shipping status, please contact:

Shadow Man Automations, LLC
Email: shadowman.info@shadowmanautomations.com

Phone: ‪(517) 258-1479‬
Website: www.shadowmanautomations.com