The USB ShadowBox
Secure USB Emulation – Appears as a real USB flash drive to target machines.
Network-Synced – Syncs from a shared network folder or domain-managed location.
Plug-and-Forget Simplicity – Once configured, it just works. No fuss, no intervention.
Write Protection – Protects against unauthorized changes from target machines.
Enterprise-Ready – Supports domain join, NTFS permissions, and SMB 3.0+ compatibility.
Custom Config UI – Easily configure USB size, Wi-Fi, and domain settings through a simple interface.
USB Shadow Box
We stand behind the quality and reliability of every USB ShadowBox we produce. If you're not fully satisfied, we've got you covered.
30-Day Satisfaction Guarantee
If you're not satisfied with your USB ShadowBox for any reason, return it within 30 days of delivery for a full refund or exchange — no questions asked.
Return Conditions
Must be in original condition, with all packaging and accessories.
Returns showing signs of physical damage, misuse, or modification may be denied or subject to a restocking fee.
Shipping charges are non-refundable unless the return is due to our error or a defective product.
Warranty Returns
All units come with a 1-year limited hardware warranty. If your ShadowBox malfunctions due to a manufacturing defect, we’ll repair or replace it free of charge. Simply contact support with your order number and a description of the issue.
To Initiate a Return
Email us at shadowman.info@shadowmanautomations.com with your order number and reason for return. We’ll respond within 1–2 business days with return instructions.
To ensure optimal performance and a long lifespan, follow these simple care guidelines for your USB ShadowBox:
Cleaning
Gently wipe the enclosure with a dry or slightly damp microfiber cloth.
Do not use alcohol, solvents, or abrasive cleaners.
Avoid getting moisture near the power button or ports.
Handling
Always power off the ShadowBox properly before disconnecting.
Avoid dropping, crushing, or exposing the unit to shock or excess vibration.
Keep away from extreme heat or direct sunlight for prolonged periods.
Network Use
Use only secure, trusted networks for syncing sensitive data.
Keep your SMB/network share credentials and configurations up to date.
Firmware or script updates will be available via our secure update channel (instructions included in your package).
